Hi,
There is a problem with videos on the site rtl.be. Adblock plus block the advertising (between 5 and 25 seconds before videos starts) but there is no sound ! When I disable adblock plus, sound is working.
example:
http://www.rtl.be/videos/videos/video/3 ... goryID=496
What's the problem? Can I solve it?
Thx
PROBLEM no sound on video from rtl.be
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Yannick1988
- Posts: 9
- Joined: Wed Jun 08, 2011 5:58 pm
Re: PROBLEM no sound on video from rtl.be
works fine for me.
If you could send us a issue report we will be able to look into the issue.
To send a issue report, visit the page you are having the problem and then click on Adblock plus icon, then select Report issue on this page.Follow the wizard and at the end it will give you link to the report. You will need to post it here so we can have a look into it.
If you could send us a issue report we will be able to look into the issue.
To send a issue report, visit the page you are having the problem and then click on Adblock plus icon, then select Report issue on this page.Follow the wizard and at the end it will give you link to the report. You will need to post it here so we can have a look into it.
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Yannick1988
- Posts: 9
- Joined: Wed Jun 08, 2011 5:58 pm
Re: PROBLEM no sound on video from rtl.be
The issue isn't with Adblock Plus or French + Easylist. The video plays with sound for me with French + Easylist only
Your flash version is 10.3.181.22 but the latest is 10.3.181.26.
Sometimes updating flash may solve the problem. You can get the latest flash player from http://get.adobe.com/flashplayer/
Maybe some addon that you have installed might be causing the issue. To check, create a new profile, install adblock plus and visit the site to see if you still have the issue.
http://support.mozilla.com/en-US/kb/Man ... -a-profile
Your flash version is 10.3.181.22 but the latest is 10.3.181.26.
Sometimes updating flash may solve the problem. You can get the latest flash player from http://get.adobe.com/flashplayer/
Maybe some addon that you have installed might be causing the issue. To check, create a new profile, install adblock plus and visit the site to see if you still have the issue.
http://support.mozilla.com/en-US/kb/Man ... -a-profile
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Yannick1988
- Posts: 9
- Joined: Wed Jun 08, 2011 5:58 pm
Re: PROBLEM no sound on video from rtl.be
OK indeed sound is working with new profile. I will try to uninstall extensions one by one and see which one is problematic. Could it be a problem of configuration in "about:config"? When I create a new profile does it use old about:config or newly configuration at default?
thank you.
EDIT : didn't find what was the problem. I created a new profile, sync to recover history, bookmark, and so on. I used "syphon" extension to recover all my extensions. Now it's seem to work with sound.
thank you.
EDIT : didn't find what was the problem. I created a new profile, sync to recover history, bookmark, and so on. I used "syphon" extension to recover all my extensions. Now it's seem to work with sound.
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Yannick1988
- Posts: 9
- Joined: Wed Jun 08, 2011 5:58 pm
Re: PROBLEM no sound on video from rtl.be
HI,
I think it's not always blocking add ! Watch this one for example http://www.rtl.be/videos/Video/328712.aspx
I think it's not always blocking add ! Watch this one for example http://www.rtl.be/videos/Video/328712.aspx