msn.com Conflict with Flash Player

[Geeky]

Since updating to Firefox 41.0, I cannot play MSN news videos. I just get a placeholder with a rotating circle of dots but the video never loads. I first found that I could play the videos if I disabled Flash. However, Flash is used so widely that it is a nuisance to have to enable it every time I visit a site where it is required. I subsequently found that disabling AdBlock also allowed the videos to play with Flash enabled. It therefore seems that there is a conflict between these plug-ins. Has anyone else had this problem
All sofware is up to date, including Firefox 41.0.1 and I am using Win 10 on a 3.3Ghz PC with 4GB RAM.

[mapx]

What filter lists are you using ?
ABP version ?
example video link ?

[Geeky]

What filter lists are you using ?
ABP version ?
example video link ?

Only what came with the installation. I have made no changes either before or since upgrading Firefox.

[mapx]

-click tools, add-ons, click adblock plus to see the version
-click ABP icon, filter preferences ==> see the filter lists enabled
-I asked you an example video (link)

[Geeky]

Version 2.6.11
Enabled Filters:
http://www.msn.com
http://www.msn.com/en-gb/news/video
||s-msn.com^
||static-news-neu.s-msn.com/sc/d3/*
In fact, I added the top two in an attempt to resolve this problem.

Example: http://www.msn.com/en-gb/news/video/dro ... vi-AAeZ7Jn

[mapx]

using only easylist I have no issue with the example you provided.

You added 2 blocking filters, so it's even worse.
Remove those custom filters, and again: tell me what filter lists (subscriptions) are enabled ?

[mapx]

if still in trouble:

-delete your wrong custom filters
-go to that page you linked above
-submit an issue report and then post here the report link.
-be sure to add to the report what other addons are installed in firefox.

[Geeky]

Report link:

https://reports.adblockplus.org/376b86f ... b70a7c725f

AdBlock is the only active extension. The list of active Add-ons is:

Java(TM) platform SE 8 U60 (11.60.2)
OpenH264 Video Codec (Cisco)
Primetime Content Decryption Module (Adobe)
Shockwave Flash (19.0.r0)
Vasco Card Reader plug-in
VLC Web plug-in
Adobe PDF plug-in (15.8.20082)

Sorry I was not able to add this list to the report due to time constraints.

[mapx]

ok, add these filters, test again:

Code: Select all

@@||rad.msn.com/crossdomain.xml$domain=msn.com
@@||rad.msn.com^$object-subrequest,domain=msn.com

[Geeky]

Many thanks for your help.
That has certainly enabled the videos to play. My only concern now is that they open in a very erratic fashion, pausing for 2-3 seconds and then playing for 5 seconds, pausing again. This continues for maybe the first 15 seconds of each video. I tried Safe Mode and that did not make any difference so I presume it is not related to the filters issue. Even so, it is not a phenomenon that I have seen previously.

[mapx]

You should clear cookies / cache, test again.
If still in trouble, reset firefox, reinstall ABP, see if works. Then install the other addons and test again.

[Geeky]

Clearing cache and cookies has fixed it. Thanks again.