Iphone 5s Content Blocker grayed out

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bill22837
Posts: 5
Joined: Tue Sep 06, 2016 5:11 pm

Iphone 5s Content Blocker grayed out

Post by bill22837 »

I have Adblocker Plus and Adblocker for Safari loaded on an iPhone 5s. I cannot enable in Settings>>Safari>>Content Blocker. All options in Content Blocker are grayed out.
Please advise.
lewisje
Posts: 2743
Joined: Mon Jun 14, 2010 12:07 pm

Re: Iphone 5s Content Blocker grayed out

Post by lewisje »

You should have only one content-blocking app; try removing AdBlock for Mobile (TIL the makers of the Chrome extension actually do have a blocker for iOS) and checking again.
There's a buzzin' in my brain I really can't explain; I think about it before they make me go to bed.
bill22837
Posts: 5
Joined: Tue Sep 06, 2016 5:11 pm

Re: Iphone 5s Content Blocker grayed out

Post by bill22837 »

I deleted both AdBlocker Plus and Adblocker for Safari. I reloaded AdBlocker Plus when I go Setting>>Safari>Content Blocker>Allow These Content Blocker....Adblocker Plus is listed; it is not enabled; it is grayed out and will not allow enabling.
rach
Posts: 310
Joined: Tue Nov 17, 2015 10:05 am

Re: Iphone 5s Content Blocker grayed out

Post by rach »

hey bill22837,

What is your iOS version? and the version of your Adblock Plus for iOS? We are going to try to run some tests.
Hope to be able to help.

Cheers,
bill22837
Posts: 5
Joined: Tue Sep 06, 2016 5:11 pm

Re: Iphone 5s Content Blocker grayed out

Post by bill22837 »

Iphone 5s
iSO = 9.3.5
Adblocker Plus V 1.1.0
I uninstalled.
Downloaded a new file
installed.
Settings>>Safari>>Content Blocker>>Adblocker Enable is still grayed out.
rach
Posts: 310
Joined: Tue Nov 17, 2015 10:05 am

Re: Iphone 5s Content Blocker grayed out

Post by rach »

Hey bill22837!

Thanks for the information.
Can we get a screenshot of the issue?
Additionally, could you go into General-Profiles and device management and see if anything is listed there? Once we have these, I can look into it more.
Cheers!
doler
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Joined: Thu Mar 23, 2017 4:26 am
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Re: Iphone 5s Content Blocker grayed out

Post by doler »

ou might have an iPhone 5 or older, or a non 64bit iPad, and you're just out of luck.
luan22
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Re: Iphone 5s Content Blocker grayed out

Post by luan22 »

You try to reinstall ios10
prathmesg123
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Re: Iphone 5s Content Blocker grayed out

Post by prathmesg123 »

Excellent Topic..
hrudaya
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Re: Iphone 5s Content Blocker grayed out

Post by hrudaya »

luan22 wrote:You try to reinstall ios10
It will be helpful.
LisaLisa
Posts: 17
Joined: Tue Jul 07, 2020 11:59 pm

Re: Iphone 5s Content Blocker grayed out

Post by LisaLisa »

Very interesting
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