Keyboard popup auto-dismisses if page isn't done loading

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TServo2049
Posts: 5
Joined: Thu Jan 14, 2016 3:59 pm

Keyboard popup auto-dismisses if page isn't done loading

Post by TServo2049 »

I have been noticing a recurring problem on certain sites (particularly Reddit). If I tap into a text field before the page is done loading (the little "loading" wheel in the right of the iOS status bar is still spinning), the keyboard/num pad automatically dismisses. This often happens when a page visually appears to be done loading, but there is still something being loaded (I don't know what - it will look like it's done loading, then the "data loading" wheel will appear again in the status bar).

I do not have this problem in Safari, even with the Adblock Plus extension enabled. In fact, in Safari I don't see the "extra load" occurring. Can anybody investigate this? I work very fast, and this keyboard auto-dismiss trips me up. Thanks.
rach
Posts: 310
Joined: Tue Nov 17, 2015 10:05 am

Re: Keyboard popup auto-dismisses if page isn't done loading

Post by rach »

Hey TServo2049!
Thanks for reaching out to us.

What the iOS version of your device?
We will certainly investigate and hopefully have a solution for it soon.

All the best,
TServo2049
Posts: 5
Joined: Thu Jan 14, 2016 3:59 pm

Re: Keyboard popup auto-dismisses if page isn't done loading

Post by TServo2049 »

It's iOS 9.2.
tikiviet
Posts: 1
Joined: Tue Jan 26, 2016 3:56 am
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Re: Keyboard popup auto-dismisses if page isn't done loading

Post by tikiviet »

I think by the ios version , you try to upgrade ios version
TServo2049
Posts: 5
Joined: Thu Jan 14, 2016 3:59 pm

Re: Keyboard popup auto-dismisses if page isn't done loading

Post by TServo2049 »

No, it's still happening in iOS 9.2.1.
rach
Posts: 310
Joined: Tue Nov 17, 2015 10:05 am

Re: Keyboard popup auto-dismisses if page isn't done loading

Post by rach »

Hey TServo2049!

We will look into that.
Thanks for supporting us.

All the best
577group
Posts: 1
Joined: Tue Jul 26, 2016 12:31 pm
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Re: Keyboard popup auto-dismisses if page isn't done loading

Post by 577group »

No, it's still happening in iOS 9.2.1. me too
rach
Posts: 310
Joined: Tue Nov 17, 2015 10:05 am

Re: Keyboard popup auto-dismisses if page isn't done loading

Post by rach »

Hey guys!

We could reproduce that the keyboard is removed, but this is totally normal. If the page is loading still, then it will remove the keyboard to load the page.
We can reproduce that and also reproduce it on Safari.
If it's something we are missing, then i would say it would be great if you could just open a ticket so we can look into it deeper. Even with a video would be awesome.
Here is the link to it: https://issues.adblockplus.org/
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