ADP prevents logging in to Chase bank with FF 40+

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Jeke
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Joined: Fri Aug 21, 2015 2:53 am

ADP prevents logging in to Chase bank with FF 40+

Post by Jeke »

I have confirmed on two Windows 7 computers that Adblock Plus for FF definitely prevents logging in to Chase bank, starting with FF 40.

The symptom is that the login spins in an infinite wait loop if ADP is enabled. If I disable just ADP, I can log in fine.

I tried creating filters to whitelist "chase.com" and "mfasa.chase.com", but that hasn't helped. Perhaps I coded the filters incorrectly?

Please repair this.


Thanks!
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mapx
Posts: 21940
Joined: Thu Jan 06, 2011 2:01 pm

Re: ADP prevents logging in to Chase bank with FF 40+

Post by mapx »

submit an issue report then post here the report's link
Jeke
Posts: 3
Joined: Fri Aug 21, 2015 2:53 am

Re: ADP prevents logging in to Chase bank with FF 40+

Post by Jeke »

mapx wrote:submit an issue report then post here the report's link
I tried but it will not work. It's a catch-22. I can only get to the page in question if I disable ADP. But when I log in and try to create a report, it tells me I MUST re-enable ADP to create a report!
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mapx
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Joined: Thu Jan 06, 2011 2:01 pm

Re: ADP prevents logging in to Chase bank with FF 40+

Post by mapx »

you could reset firefox and then reinstall ABP. Test then again or submit again the issue report.
Jeke
Posts: 3
Joined: Fri Aug 21, 2015 2:53 am

Re: ADP prevents logging in to Chase bank with FF 40+

Post by Jeke »

For what it's worth, there's a thread in the Firefox Support forum on this issue:

https://support.mozilla.org/en-US/questions/1078572

There may be additional useful info there.
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mapx
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Joined: Thu Jan 06, 2011 2:01 pm

Re: ADP prevents logging in to Chase bank with FF 40+

Post by mapx »

if you can't submit an issue report (and for this resetting FF and reinstalling ABP) I can't help you.
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mapx
Posts: 21940
Joined: Thu Jan 06, 2011 2:01 pm

Re: ADP prevents logging in to Chase bank with FF 40+

Post by mapx »

You can try whitelisting chase.com (or whatever address in the url bar) clicking ABP icon, choose "disable on chase.com"
or adding this filter:
@@||chase.com^$document

clear also cookies + cache for that site
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