Adblocker app for android doesn't start

Everything about using the stand-alone Adblock Plus app on Android
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Vendelle
Posts: 2
Joined: Sun Dec 01, 2019 10:52 am

Adblocker app for android doesn't start

Post by Vendelle »

Hi, I have the adblocker app for android (free version), but for the last couple of days I haven't been able to open it. It seems to start, but befire I get to the startpage, the app gets shut down. Does anyone know a solution to this?
sbell
ABP Technical Support Specialist
Posts: 517
Joined: Wed Jul 05, 2017 8:08 pm

Re: Adblocker app for android doesn't start

Post by sbell »

Hi @Vendelle!

Thanks for reaching out to us! Can you let us know which version of Android you are using?

Thanks
Shannon
ABP Support Team
Vendelle
Posts: 2
Joined: Sun Dec 01, 2019 10:52 am

Re: Adblocker app for android doesn't start

Post by Vendelle »

sbell wrote:Hi @Vendelle!

Thanks for reaching out to us! Can you let us know which version of Android you are using?

Thanks
Shannon
ABP Support Team
Hi @Shannon,

It says Android 9. Is that enough info for you?

Greetings,

Vendelle
sbell
ABP Technical Support Specialist
Posts: 517
Joined: Wed Jul 05, 2017 8:08 pm

Re: Adblocker app for android doesn't start

Post by sbell »

Hi @Vendelle!

Thanks for those details. I was not able to reproduce on Android 9. Can you let me know what device you are using as well, maybe we can isolate things a bit further. Does the issue persist with a fresh install?

Thanks
Shannon
ABP Support Team
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