Playing videos in the background not working despite subscri

Everything about using the stand-alone Adblock Plus app on Android
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stoneage
Posts: 1
Joined: Tue Nov 19, 2019 5:31 am

Playing videos in the background not working despite subscri

Post by stoneage »

So I began paying for AdBlock Plus or whatever the version in which you can play videos in the background is called about a year ago. Everything has worked ok, until about a week ago...when I go to a different app, the video stops playing. When I go to AdBlock's settings, the playing-videos-in-bachground option is on, because, du'h, I turned it on. But it still won't play in the background. I haven't changed anything in the phone or the app. And even if I did, why would it not work if it is turned the f... on?
app version is: 72.0.3626.76
it's running on Android 9
sbell
ABP Technical Support Specialist
Posts: 518
Joined: Wed Jul 05, 2017 8:08 pm

Re: Playing videos in the background not working despite subscri

Post by sbell »

Hi @stoneage!

Thanks for reaching out to us! Our apps are completely free of charge so if you paid for an app, it is likely AdBlock and not Adblock Plus. I can confirm that for you if you shoot over a screenshot of what you are using. I can also point you in the direction for their support.

Thanks
Shannon
ABP Support Team
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