Adblock plus shutdown issue
Posted: Tue Nov 19, 2013 2:13 pm
Hi there
recently on 6 different pc's we noticed that closing firefox or cyberfox, restarting for addon installs ect we kept getting firefox process is already running message and had to keep killing the task process manually now it did happen all the time but it has become more frequent.
This is happening on gecko version 25/25.0.1/26
Windows 7 home, pro, ultimate x64
we started general troubleshooting to try to narrow down the causes.
By disabling all addons
clean profiles
format and reinstall of operating systems.
Finally we narrowed it down to one extension they all had in common ABP
we are unsure as to why this issue occurs with your addon maybe a observer or function hangs during the shutdown process or something fails to unload causing the process to hang as a result of what ever the error is it give the above annoying issue of manually having to stop the firefox or cyberfox process.
This issue is not present in 24 or 27 so it could be a SDK library issue that was newly introduced or conflict with changes to firefox source.
I hope this helps and you are able to reproduce and find a resolution to it as for now we have had to disable ABP like many of others we recommended it to experiencing the same problem.
recently on 6 different pc's we noticed that closing firefox or cyberfox, restarting for addon installs ect we kept getting firefox process is already running message and had to keep killing the task process manually now it did happen all the time but it has become more frequent.
This is happening on gecko version 25/25.0.1/26
Windows 7 home, pro, ultimate x64
we started general troubleshooting to try to narrow down the causes.
By disabling all addons
clean profiles
format and reinstall of operating systems.
Finally we narrowed it down to one extension they all had in common ABP
we are unsure as to why this issue occurs with your addon maybe a observer or function hangs during the shutdown process or something fails to unload causing the process to hang as a result of what ever the error is it give the above annoying issue of manually having to stop the firefox or cyberfox process.
This issue is not present in 24 or 27 so it could be a SDK library issue that was newly introduced or conflict with changes to firefox source.
I hope this helps and you are able to reproduce and find a resolution to it as for now we have had to disable ABP like many of others we recommended it to experiencing the same problem.