On-Line Banking "Bill Pay" Page Won't Work

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monicakm1

On-Line Banking "Bill Pay" Page Won't Work

Post by monicakm1 »

Since installing the AdBlock Plus extension, I can't pay my bills using my on-line banking site. The problem starts when I click on "Make Payments" after choosing what bills to pay and entering amts. Their tech support said it was a pop up blocker. This is the only thing I've added/changed since last week when I was able to "make payments". I'm sure there is a way to make that page an exception but I haven't figured it out.
Thanks,
Monica
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Adblock Plus Fan
Posts: 1255
Joined: Sat Feb 24, 2007 11:08 am

Re: On-Line Banking "Bill Pay" Page Won't Work

Post by Adblock Plus Fan »

monicakm1 wrote:I'm sure there is a way to make that page an exception but I haven't figured it out.
Thanks,
Monica
Locate the ABP icon(the red stop sign), simply middleclick it, if it greys out, then it means ABP is disabled.

Alternatively, there should be an arrow near the icon, clicking on that arrow also gives you an option to disable.
You enable ABP again by the same way.


What I think is even better, you can whitelist your bank site, just do like in this picture: http://adblockplus.org/images/8.gif

Then the icon should turn green on specifically your bank site.
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Hubird
Posts: 2850
Joined: Thu Oct 26, 2006 2:59 pm
Location: Australia
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Post by Hubird »

It would be good if you could find out which particular filter is causing the problem and report it to the author so the problem can be fixed.
Wladimir Palant

Post by Wladimir Palant »

Yes, http://adblockplus.org/en/tips?tip=effective_filter has information on how to find which filter is blocking something on the page.
monicakm1

Post by monicakm1 »

Thanks Guys. "middle" clicking on the ABP icon worked. I will follow the link given to see if I can figure out what is causing the problem.
Monica
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